Data Protection Policy

General

At IG Immobilien Management GmbH, the protection of your personal data takes top priority. That is why we exclusively use your data in ways that comply with the statutory regulations. With this data protection policy, we would like to inform you about the key aspects of how we handle your data on our website.

Responsible in terms of data protection law

Which data is gathered?

Purpose of the data collection

Information about the website

Data processing on behalf

of Google Analytics

This website uses Google Analytics, a web analysis service provided by Google Inc. Google Analytics uses cookies to provide this service. Cookies are small text files that are stored on your computer and allow Google Analytics to recognise the device you are using. This enables an analysis of how our website is used, which helps us improve it. We cannot draw any conclusions about you personally from this analysis.

The generated information (including your IP address) is transmitted to a Google server. To protect your privacy, Google Analytics has been configured to ensure that your IP address is anonymised immediately after being transferred to Google. This happens within all member states of the European Union and all other contracting member states of the European Economic Area: all data transmitted to Google is only stored in an anonymised format (anonymizeIp = true).

In rare cases, the full IP address will be transmitted to a Google server in the US and only shortened then.

Google uses this information on our behalf to assess how our website is used and to compile reports on website activity. The IP addresses passed on to Google Analytics will not be merged with other Google data.

By using this website, you agree to the above-mentioned storage of cookies and to the processing of your personal data. You can disable the storage of cookies by adjusting your browser settings. If you do this, not all functions of our website will remain accessible to you. For more information on how user data is handled by Google Analytics, please see Google's data protection policy: https://www.google.com/intl/de/analytics/privacyoverview.html

You can also prevent Google Analytics from harvesting your data by downloading and installing a browser plug-in available at https://tools.google.com/dlpage/gaoptout?hl=de.

You can prevent Google Analytics from collecting your data by clicking on the following link. An opt-out cookie will be installed to prevent all future data collection when you visit our website: deactivate Google Analytics

Use of Matomo 

With your consent, we use the open source software Matomo to analyse and statistically evaluate the use of the website. We use cookies for this purpose. The information we obtain about the use of the website is only compiled in pseudonymous user profiles. We use the data to evaluate the use of the website. We do not transmit the data we have collected to third parties.

The IP addresses are anonymised (IP masking), so they cannot be assigned to individual users.

The processing of data is carried out based on art. 6 para. 1 clause 1 lit. a GDPR. We thus pursue our legitimate interest in optimising our website in order to present it to others.

You can revoke your consent at any time by deleting the cookies in your browser and changing your data protection settings in our Consent Manager.

Use of Facebook Pixel

On our website, we use the so-called “Facebook pixel” by Facebook Inc. The Facebook pixel allows us to track the behaviour of users after they have been forwarded to our website by clicking on a Facebook ad. With the help of the Facebook pixel, we can better understand the effectiveness of the ads we place on Facebook and optimise future advertising measures. The data collected remains anonymous and does not allow us to draw any conclusions about the identity of the user. However, the data is stored (for up to 180 days) and processed by Facebook, allowing them to connect the data to the respective user profile. Facebook may use the data for advertising purposes in accordance with Facebook’s data usage guidelines

(facebook.com/about/privacy). Should you wish to deactivate the storage of cookies for Facebook, you will need to change your browser settings. For more information, please refer to the help menu of your browser. You can manage the use of cookies by Facebook here (link: https://www.facebook.com/policies/cookies/).

Use of LinkedIn Insight Tag

Our website uses the conversion tool “LinkedIn Insight Tag” by LinkedIn Ireland Unlimited Company. This tool creates a cookie in your web browser, which enables the collection of the following data: IP address, device and browser properties and page events (e.g. page views). This data is encrypted, anonymised within seven days, and this anonymised data is then deleted within 90 days. LinkedIn does not share any personal data with IG Immobilien, but it does offer anonymised reports about the website target group and the display performance. In addition, LinkedIn enables retargeting via the Insight Tag. With the help of this data, IG Immobilien can display targeted advertising outside of its website without you being identified as a visitor of this website. For more information on data protection at LinkedIn, please see LinkedIn’s privacy policy.

LinkedIn members can manage the use of their personal data for advertising purposes in their account settings. To deactivate (“opt out”) the Insight Tag on our website please click here (link: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out).

Duration of data storage

When you make an enquiry, we store your data for the stated purposes until the end of the business relationship or until the applicable guarantee, warranty, statute of limitations and statutory retention periods (e.g. from the Austrian Commercial Code, UGB, or the Austrian Federal Tax Code, BAO) have expired; in addition, your data may be stored until any legal disputes in which the data is required as evidence have been resolved.

The data you have provided us with for receiving our newsletter will be stored until you cancel your subscription. You may revoke your consent for letting us store your data and email address to send you our newsletter at any time. You can cancel the newsletter via a link we include in every newsletter.

You provide personal data when you use the contact form on our website – this data will be deleted as soon as we have processed your enquiry.

Contacting us via email

When you contact us (e.g. via contact form or email), we store your details so that we can process your request and to enable correspondence should follow-up questions arise. We will not share this information with third parties without your express consent.

To ensure adequate information and system security and to detect and deal with malware, our email server creates log data about all email traffic. Whenever you send us an email, the following data is logged: recipient's email address, IP address and host name, number of recipients, sender's email address, IP address and host name, subject, date and time of receipt on the server, the first 50 bytes of a message in the header to facilitate classification of the message, file name of any attachments should the message be classified as spam, message size, risk classification regarding spam quality and delivery status. Spam or malware is eliminated purely automatically; suspicious emails may be examined more closely by a responsible person, possibly in consultation with the recipient.

Newsletter

With our newsletter, you will receive information about us and our latest offers. To receive the newsletter, we require a valid email address from you, as well as information that allows us to verify that you are the owner of the email address / that the owner agrees to receive the newsletter. We log access data and tracking data for the newsletter. This data is used exclusively to analyse and optimise as well as sending the newsletter and will be passed on to third parties for this purpose only.

When you register for our newsletter, we save your IP address and the date of registration. We do this so that no third party can misuse your email address and log on without your knowledge or permission and sign up to receive the newsletter. You may revoke your consent for letting us store your data and email address to send you our newsletter at any time. You can cancel the newsletter via a link we include in every newsletter.

Data security

User rights

Right to information: You are entitled to request confirmation as to whether and to what extent we process your data.

Right to correction: If personal data is processed incompletely or incorrectly, you are entitled to request that this is amended / the missing information is completed.

Right to be forgotten: Should we process your data unlawfully or should our actions infringe your data protection interests in an unreasonable way, you may request that we delete all your personal data. Right to restriction: You are entitled to ask us to restrict the processing of your data if: (1) the accuracy of your data is disputed; the processing may be restricted until the accuracy of your data has been confirmed, (2) the processing of your data is unlawful and you have not asked us for a solution, (3) we no longer need your data for the intended purpose, but you still require that information to make a legal claim or (4) you have objected to us processing your data.

Right to data portability: You are entitled to request that we provide you with the data you entrusted us with in a structured, common and machine-readable format, provided that we process such data - handed over by you in a revocable agreement or as part of a contract - and provided that we process it in automated procedures.

Right to object: If we process your data (1) to perform duties that are in the public interest or (2) to enable official authorities to perform their duties, or (3) if we use your data to protect our legitimate interest, you are entitled to object to this form of data processing, provided that you have an overriding data protection interest. You may object to us sending you advertising material - always and without giving reasons.

Right to complain: If you believe that the Austrian or European data protection law is being violated, please contact us at datenschutz@ig-immobilien.com. You may also lodge a complaint with the Austrian data protection authority (https://www.dsb.gv.at/) or with a supervisory authority within the EU. To make a legal claim, please contact us at datenschutz@ig-immobilien.com. Exercising any of these rights has no impact on any contractual obligations. If we are in doubt, we may request additional information to confirm your identity. This is to protect your rights and your privacy.

Changes to this data protection policy

Disclaimer

Our website includes links to third-party websites - we have no influence on the contents they provide. We therefore cannot assume liability for said contents. The providers or operators of any external websites are always responsible for the contents they provide. The linked pages were checked for possible legal violations at the time of linking. We were unable to detect any illegal contents at the time of linking. It would be unreasonable to expect a permanent content control of the linked pages without any concrete evidence of an infringement. Should we be notified of any violations, we will remove theincriminating links immediately.